I took my brand new Mercedes C class worth R500,000 into PG glass Fourways for them to fit Llumar smash and grab window tinting, i ordered the 35%, 150 micron film. I completely trusted them with my car, which i now regret!!! Soon after i collected it i released the shoddy workmanship, it looks as if they stuck a screw driver into the seat which tore the leather and then did the same on the inside of the passenger door!! I also noticed scratches on the Llumar film that they applied! I took the car back to show the manager, a week later he still hasn’t bothered to contact me back! i then called the head office to complain and also have not heard from them! My brand new car now looks second hand! I am shocked and would NEVER take any of my other cars to PG Glass Fourways!
>>>>>>>>>>>>>>>>>
The latest on my R500 000 Mercedes, After the damage that PG Glass caused to my car they offered to have my car repaired. So today I took my car to be repaired by someone that PG glass recommended (a third party based in a garage at the repairers residence), I again trusted PG Glass that my car would be professionally repaired, i was wrong!
The car was returned to me with the seat even worse it looks like the seat tear and holes have been filled with a black putty and there is a mixture of a sandpaper like feel and sticky silicon texture to back of the seat and the door panel. Its as if there is a heavy over spray, bearing in mind that this car is not even 3 weeks old and it has a hand stitched leather optional extra which cost me R12 000. I am concerned by PG Glass’s approach to this situation and why they have not acted in a professional manor and why the have not referred this matter to their insurer.
I am very disappointed to say the least
http://www.hellopeter.com/pg-glass/complaints/pg-glass-damages-inside-of-brand-new-car-672448
http://www.hellopeter.com/pg-glass/complaints/pg-glass-repair-job-gone-wrong-676781
http://www.hellopeter.com/pg-glass
http://www.hellopeter.com/pg-glass/complaints
PG Glass South Africa, PGGlass.co.za, PGGlass
